Go directly to key office/reception area and make your complaint. It could be that your room has been missed. By paying attention to it, the staff can quickly fix the problem by sending someone to clean it.
Articles in this section
- What is a Gold Card?
- What is a "resort fee"?
- My booking confirmes, that a "Goldcard" is included - how do I receive this card?
- Can I get access to Disney Park, after my check out from the hotel?
- Can I get access to Disney Park, before I check in at the hotel?
- How many days can I use my entrance tickets to Disney Park?
- Do you have disability adapted rooms?
- Can I bring a pet to the accommodation?
- What is a "non refundable" accommodation?
- Do I need to pay for water and heating?