What are the terms during a strike? You can always find updated information on the airlines website. No general rules apply, it is different from time to time. Related articles My flight was cancelled - can I get a refund? I urgently need to contact the flight department - what do I do? What are your opening hours at Sembo? What do I do If I want to cancel my flight? I can´t check in via the airlines website - What can i do?