Cancellation Insurance Standard
Cancellation insurance covers acute illness, accident or death of the traveler, the traveler's husband/wife/partner, children, parents, siblings or person the traveler jointly ordered the trip with, prior to departure but after the agreement became binding. Cancellation insurance also applies if you are made redundant due to shortage of work, not due simply to being given notice. A certificate from the employer must be displayed.
Cancellation insurance does not apply to pregnancy complications after the 30th week.
Medical certificates must be issued on a special form, which can be downloaded here and should reach Sembo no later then 14 days after the cancellation date.
Cancellation Insurance Plus
When you register for Cancellation insurance Plus, you can cancel the trip for any reason until 2 pm the day before departure. You need to contact us by phone in case of cancellation.
For more information, please read our: terms and conditions