Did you show your voucher for the staff in the reception? If not; please do.
Your voucher informs them about that your booking is confirmed, and that you have prepaid for the booking by us.
Articles in this section
- The hotel can not find my booking (before my arrival) - what can I do?
- I tried to book an accommodation, but the booking could not be completed due to a technical issue - what does it mean?
- The hotel can not find my booking (at my arrival) - what can I do?
- My room is not cleaned - what can I do?
- Are the entrance tickets to Disneyland Paris park limited to a specific date?
- Are the entrance tickets to Legoland park limited to a specific date?
- What is a camping pass / Camping Key Europe?
- Can I put my house out for rent via Sembo?
- How do I receive admission tickets for Legoland?
- What's the price of the amusement rides at Disneyland Paris?