You will have access to your travel documents by "your booking page", after the booking has been fully paid. (When you have completed your booking, you shall received an e-mail from us, with your log in details to "your booking page".)
You will receive a reference number from us - this is your flight ticket. At present, this reference number + a passport is enough to get a boarding card at the airport.
The airlines reference number is digitally produced shortly after we have received your full payment. Please note; this can take up to 24 hours. When the reference number is ready, you can see this on "your booking page".
You can check in either directly by the airline´s website or by your app. You can also choose to check in by the self-service machines, or the airline check-in counter, at the airport.
Be aware that the airlines has different rules for check-in process. We refer you to the airline´s website for further information.
Since the tickets are electronic, you do not need to print any tickets. The only thing you need is the airline´s reference number (e-ticket number) when you check in. You can find the reference number/e-ticket number on "your booking page".
You can also download our app (Sembo Travelmate), where you can easily access your e-tickets and flight times available in your phone:
You can see, and print out, your travel documents/vouchers from "your booking page" under "travel documents". When you click on "travel documents", the files will be downloaded to your computer and embedded in downloaded files. Click on the files. (If you encounter problems, it may be that you need Adobe Acrobat Reader/Adobe Acrobat Pro installed.)