Questions Accommodation
- What is a "resort fee"?
- My booking confirmes, that a "Goldcard" is included - how do I receive this card?
- Can I get access to Disney Park, after my check out from the hotel?
- Can I get access to Disney Park, before I check in at the hotel?
- How many days can I use my entrance tickets to Disney Park?
- Do you have disability adapted rooms?
- Can I bring a pet to the accommodation?
- What is a "non refundable" accommodation?
- Do I need to pay for water and heating?
- Are there further costs on site?
- Can I book an accommodation through Sembo before I turn 18?
- Which cleaning rules apply when I rent a house/apartment?
- Why does the information on our web page say that I will have to pay for breakfast, when I have chosen an alternative with breakfast included?
- Where do I receive restaurant cupons and entry tickets if I booked a Disney themed hotel?
- Is there any additional fees at the destination?
- WHICH HOTELS ALLOW YOU TO BRING YOUR PET?
- WHAT DO I DO IF I RECOGNIZE BUGS IN MY ACCOMMODATION?
- Is there air condition in the hotel?
- I am arriving late at my accommodation; how should I do?
- How do I receive my admission tickets to the parks if I'm not staying in a Disney themed hotel
- Can Sembo guarantee that I get a specific apartment?
- Are bed sheets included when I rent a house or apartment?
- Is there entertainment at the hotel?
- When do I have to check-out?
- What if I am not satisfied with the cleaning?
- How do I find my accomodation?
- Is there always a heated pool?
- What should I do if I want to leave the apartment/room before the reception/key office has opened?
- When do I have access to the room/apartment? When do I have to leave?
- Are entrance tickets to Lalandia included if I book a holiday home?
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