Other questions

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I need assistance during my trip, what should I do?
If you need assistance during your trip, please...
How do I book lounge?
You can book lounge access through the checkout...
I am travelling with an infant and want to bring a stroller - how do I do?
When you are travelling with an infant, you are...
What can I do if I find an error in my booking?
If you notice an error in your booking, do not ...
What's included in the service package for flights?
When you purchase our service package for fligh...
Where can I see what airline I'm traveling with?
This information can be found on your booking c...
Why can't I see what I have booked on my booking page?
If you can’t view your booking, it may be becau...
Can I book special meals for my flight?
Yes, you can request a special meal by first pu...
My flight was delayed and I need a delay certificate for my insurance company - what do I do?
Delay certificates can only be issued by the ai...
What is a technical stopover?
A technical stopover is a short, scheduled land...